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Privacy Policy

Effective Date: 3-22-26

​Night Farmer Enterprises LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, nightfarmer.net, or use our services.

Information We Collect

We collect information that you voluntarily provide to us when you request a quote, schedule an inspection, or contact us for repairs. This includes:

  • Personal Identifiers: Name, physical address, email address, and phone number.

  • Property Details: Information regarding your property’s condition, maintenance history, and specific repair needs.

  • Payment Information: We use secure third-party processors to handle payments; we do not store full credit card details on our servers.

 

AI Interactions and Automated Communication

 

To provide 24/7 responsiveness, we utilize a Virtual Assistant named Core.

  • Interaction Data: When you interact with Core via our website or messaging tools, the AI may collect and process the information you provide (such as your name, property address, and maintenance needs) to better assist you and route your request to our team.

  • Purpose: This data is used solely to facilitate your service request, provide immediate answers to common questions, and schedule appointments. Core does not share your personal data with third parties for marketing purposes.

  • Human Oversight: While Core is highly efficient, all service quotes and final maintenance plans are reviewed by a human professional from Night Farmer Enterprises LLC.

How We Use Your Information

We use the information we collect to:

  • Provide handyman services, property health checks, and maintenance plans.

  • Communicate with you via phone calls and SMS/text messages regarding appointments, service updates, and inquiries.

  • Send invoices and process payments.

  • Improve our website and customer service.

Data Collection and Usage Limits

We operate under a strict "Data Minimization" policy. This means:

  • Necessary Collection Only: We only collect the specific information required to perform our duties, such as providing repair estimates, scheduling maintenance, and communicating service updates.

  • No Selling of Data: We will never sell, rent, or lease your personal information, phone number, or address to any third party for marketing or advertising purposes.

  • Restricted Sharing: Your information is only shared with our network of trusted vendors when it is strictly necessary for the purpose of dispatching those vendors to your property or fulfilling a specific service request.

  • SMS Privacy: Specifically, mobile phone numbers and SMS consent data are never shared with any third party or affiliate for marketing purposes. This data is kept strictly within our internal communication systems for service-related use only.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties for their marketing purposes. We may share information with trusted third parties who assist us in operating our website or conducting our business (such as our communication provider, Nextiva), so long as those parties agree to keep this information confidential.

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Legal Compliance and Debt Recovery: 

 

We reserve the right to disclose your personal information, service records, and property details to third parties when necessary to protect our business interests or enforce our Terms and Conditions. This includes, but is not limited to:

  • Debt Collection: Sharing data with legal counsel or collection agencies.

  • Property Encumbrances: Disclosing project and payment details to Real Estate Brokers, Title Companies, Attorneys, or the Clerk of Court for the purpose of filing and enforcing Mechanic’s Liens (pursuant to NC Gen. Stat. § 44A or SC Code § 29-5).

Data Security

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

Contact Us

If you have any questions regarding this Privacy Policy, you may contact us using the information below:

Night Farmer Enterprises LLC Website: Nightfarmer.net Phone: 833-267-4802 Address: 6277 Carolina Commons Dr. Ste 600, #376, Indian Land SC 29707

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